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Best For

SimplePractice is the ideal solution for health & wellness providers and small groups, including therapists, psychologists, social workers, speech therapists, nutritionists, and a variety of others.

Product Details

Grow your business, focus on your clients, and let SimplePractice handle the rest. In just minutes you can send fully paperless intakes, communicate with clients securely, get paid automatically, send free appointment reminders, and even run your business on the go with our top-rated mobile app. Use the Client Portal to connect outside of sessions, seamlessly bill insurance, and conduct sessions anywhere by Telehealth. Try it free today and see why thousands of customers voted SimplePractice #1!

Contact Details

SimplePractice

http://www.simplepractice.com

Founded in 2012

Located in United States

SimplePractice Pricing Overview

SimplePractice pricing starts at $39.00 per month, per user.There is a free version.SimplePractice offers a free trial.See additional pricing details below.

全民彩票网Fully paperless intake
全民彩票网Free appointment reminder
全民彩票网HIPAA compliant messaging
全民彩票网Top-rated mobile app
全民彩票网Insurance billing

Starting Price

Free Trial

Deployment

  • Installed - Mac
  • Installed - Windows
  • Web-Based, Cloud, SaaS
  • i全民彩票网Phone / iPad
  • Android

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

SimplePractice Features

Appointment Reminders
Appointment Scheduling
Claims Management
Compliance Tracking
E-Prescribing
EMR/EHR
Employee Management
Initial Assessments
Inpatient/Residential
Medical Billing
Multi-Provider Practice
Self Service Portal
Single Provider Practice
Treatment Plans
Appointment Reminders
Billing & Invoicing
Claims Management
Healthcare Compliance
Outcome Assessment Tools
Patient Account Management
Patient Records Management
SOAP Notes
Appointment Scheduling
Charting
Compliance Tracking
E-Prescribing
HIPAA Compliant
Handwriting Recognition
Meaningful Use Certified
ONC-ATCB Certified
Self Service Portal
Voice Recognition
Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Insurance Verification
Invoice History
Practice Management
Quotes/Estimates
Remittance Advice
Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling
Appointment Scheduling
Billing & Invoicing
Drag & Drop
Faculty/Staff Management
HIPAA Compliant
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records Management
Physician Management
Recurring Appointments
Self Service Portal
Appointment Scheduling
Billing & Invoicing
Dietary Analysis
Goal Setting / Tracking
Meal Planning
Nutrient Database
Patient Management
Patient Portal
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations
Appointment Management
Appointment Reminders
Assessments
Billing & Invoicing
EHR/EMR
Exercise Library
For Physical Therapy
HIPAA Compliant
Insurance Management
Multi-Location
Patient Portal
Practice Management
Progress Notes
Reporting/Analytics
Treatment Plans
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes
Appointment Reminders
Appointment Scheduling
E-Prescribing
For Medical Purposes
HIPAA Compliant
Medical Billing
Multi-Provider Practice
One-to-One Messaging
Online Forms
Practice Management
Remote Treatment Plans
Video Conferencing

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SimplePractice Reviews

Showing 5 of 2408 reviews
Overall
4.6/5
Ease of Use
4.4/5
Customer Service
4.5/5
  • "I love that there is an app that my clients can use to book sessions. I really love how easy it has been to have all payments go directly through Simple Practice."
  • "I just started using Simple Practice and so far so good. It's been pretty easy and whatever I can't figure out, the Help button has directed me to great articles."
  • "The telehealth video/audio quality is very good. Their help database is one of the better ones I've seen, lots of great articles and clear instructions that seems to be kept up to date."
  • "I am thrilled to have Simple Practice and look forward to learning more about all the features the EHR provides. I know Simple Practice will help me and my practice grow exponentially."
  • "It's frustrating that I can only use one email in the SP system. It is frustrating when I am seeing more than one family member and they have to provide multiple emails for each member of the family."
  • "Wrong language on substance use diagnosis code wording. It is whatever substance use then disorder mild moderate or severe."
  • "My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation."
  • "You can add your own but the default ones remain on the list. I reduced confusion by naming my templates in all-caps to avoid accidentally sending a client the wrong forms."

Pros

  • "I love that there is an app that my clients can use to book sessions. I really love how easy it has been to have all payments go directly through Simple Practice."
  • "I just started using Simple Practice and so far so good. It's been pretty easy and whatever I can't figure out, the Help button has directed me to great articles."
  • "The telehealth video/audio quality is very good. Their help database is one of the better ones I've seen, lots of great articles and clear instructions that seems to be kept up to date."
  • "I am thrilled to have Simple Practice and look forward to learning more about all the features the EHR provides. I know Simple Practice will help me and my practice grow exponentially."

Cons

  • "It's frustrating that I can only use one email in the SP system. It is frustrating when I am seeing more than one family member and they have to provide multiple emails for each member of the family."
  • "Wrong language on substance use diagnosis code wording. It is whatever substance use then disorder mild moderate or severe."
  • "My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation."
  • "You can add your own but the default ones remain on the list. I reduced confusion by naming my templates in all-caps to avoid accidentally sending a client the wrong forms."
全民彩票网Avatar Image
Amanda G.
Program Director
Hospital & Health Care, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 7, 2019

“Simple Practice saved me! ”

OverallTruly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.
ProsI love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.
ConsClients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.
Alternatives ConsideredTherapyNotes
Reasons for Choosing SimplePracticeSimple practice had many more needed features.

Vendor Response

By SimplePractice on August 13, 2019
Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice
Reviewer Source 
Source: Capterra
August 7, 2019
Drew A.
Licensed Psychologist
Mental Health Care, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 17, 全民彩票网

“Best system out there”

OverallI have had, by and large, an excellent experience with SP so far. I am very happy I signed on and really wish I had done this much sooner. Their customer support, in particular, has been very much appreciated. This is already enhancing my practice. Thank you!
ProsThere are many features that feel intuitive and allow you to nimbly move through the system handling different aspects of a client file. I also like how the system looks and that I can access it through the phone app. Also, it is a great value, especially when compared to other systems. Trust me, I tested them all out.
ConsThere are some pieces that feel clunky. For instance transitioning between the client side and the clinician side sometimes confuses me. Also, while the forms are customizable there have been some aspects I couldn't change. I also wish that you could use your own Stripe account with the system instead of needing to create a new one. It makes it difficult to track where my funds are at any given moment. Finally, when you open a note but abandon it, it leaves your task list. That can make it hard to track what notes need to be completed or remain unlocked.
Reasons for Choosing SimplePracticeBest value, best interface, and the client portal seemed the most seemless and professional.
Reviewer Source 
Source: Capterra
March 17, 全民彩票网
Anny G.
Clinical Social Worker/private practive propriator
Mental Health Care, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 28, 全民彩票网

“Simple Practice is simple, for the most part.”

OverallVery easy to use for simple tasks. Once you get into getting reports from insurance and writing/creating forms. There is a learning curve.
ProsPrice. It's very affordable compared to Therabill. In edition, they are able to transfer the client's list to their system.
ConsReceiving ERA's. With some insurance, there are complicated forms to be emailed/scan/fax so it delays the receipt of ERA's. I wish they would simplify the process.
Reasons for Choosing SimplePracticeI like the simplicity and ease of use of Simple Practice. They provide good timely tech support and I am able to send text reminder at no extra costs.
Switched FromTheraBill
Reasons for Switching to SimplePracticeTherabill was too expensive, complicated and salesperson did not disclose added costs.
Reviewer Source 
Source: Capterra
April 28, 全民彩票网
Jenni B.
LPCC
Individual & Family 全民彩票网, Self-employed
Used the software for: I used a free trial
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 8, 2018

“Initial Pros and Cons”

OverallI am just getting started...I have high hopes yet!
Pros**Note: I am very new to Simple Practice and I'm only three weeks in. What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).
ConsAlthough I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over! Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal 全民彩票网 setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times. Not as user friendly as I hoped.

Vendor Response

By SimplePractice on August 27, 2018
Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do. - Gillian from SimplePractice
Reviewer Source 
Source: Capterra
August 8, 2018
Janny C.
Owner/Therapist
Mental Health Care, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10

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